Credit Clarification Requests
The Credit Clarification Request (CCR) system is essentially a
question and answer mechanism between development teams and the
Urban Planning Council's Estidama Team. It is intended to enable
confirmation that the Pearl Rating System requirements are
correctly understood and can therefore be effectively delivered in
the context of the project.
When should I submit a Credit Clarification Request (CCR)?
Only the appointed project PQP can issue CCRs to Estidama.
CCRs can be sent to Estidama prior to the relevant (Design or
Construction) Rating submission.
Once the Design/Construction Rating submission has been made,
any clarifications required must be directed to the UPC
Design/Construction Rating Assessor.
CCRs must be specifically related to a project and must possess
sufficient information to enable Estidama to generate a response.
Details on the information required to successfully submit a CCR
are contained within the CCR template forms.
Non-project related queries cannot be submitted as CCRs. Whilst
priority responses are given to CCRs, general enquiries related to
the Pearl Rating System can be submitted using the form on the contact
us page of this website.
How do I submit a CCR?
You must send a CCR via an appointed Estidama Assessor allocated
to your project or via email following the below instructions:
1. Attach evidence of project PQP Appointment (e.g. Appointment
Letter to act as PQP on the project, PQP Contract Excerpt etc.)
2. Include the Project Name and Revision number within the CCR
word file using the following format: Your Project Name_rev1.doc.
Future CCR submissions for the same project will be Your Project
Project teams relying upon Credit Clarifications should keep
responses sent by Estidama and may be asked to provide this as
evidence at design or construction submission stages.
What is the applicability of a CCR?
Any and all CCRs are tied to the project which they are issued
under. A CCR applied to one project may not be applicable to
Where are the CCR Template Forms?
There are three standard forms, one for each of the three rating
systems, plus specific forms for other building types.